This is the third in a series of 3 posts from The MBA Exchange.
#3. We promise 24-hour-or-faster response, 7 days per week, to our clients; therefore, we limit the size of our roster to ensure this daily access and responsiveness. In order to squeeze in more clients, other firms can take as long as 2-4 days to respond.
#2. We go through an exhaustive and thorough matching process with each new client to pair him or her up with the very best lead consultant from our team of 43 professionals. A customized match takes longer but produces mutual trust and clear two-way communication from day one.
#1. Every set of essays is reviewed by at least two experienced professionals to ensure top quality. We don’t return essays to the client unless and until we are fully satisfied with the clarity, impact and differentiation. Every engagement is personalized to ensure truly unique candidacies; we don’t use any scripts or “cookie cutters” at The MBA Exchange!